Cart
product added to request
TK-303 configure
TK-301 configure
HD-100 | HD-102 | HD-104 configure
ER-214 configure
XR-6x0 | XR-6x1 configure
T-200.L configure
KG-2XX configure
LU-1X0 configure
ViscoScope® VA-300 configure
TK-313 configure
ES-21 configure
MTA configure
XR Relais
Electrode relays and contact protection relays
The electrode relays are used for conductive level detection.
levels. The possible applications extend
areas where conductive, liquid media are to be detected, controlled
to be detected, controlled or regulated. Hereby
level detection (overflow / dry run) as well as minimum / maximum
as well as minimum / maximum controls can be realised.
The contact protection relays are universal measuring transducers, which
input signals (resistance values) with "Namur" specification (DIN EN 60947).
Namur" specification (DIN EN 60947) into switching signals of floating
output contacts.
Protection class EN60529
- clamp : IP20
- Housing : IP40
Technical Data
- Operating temperature : -20...+60 °C
- Storage temperature : -30...+80 °C
- Output contacts : potentialfrei
- Switching voltage : min. 5 V | max. 250 V AC / 150 V DC
- Switching current : min. 5 mA | max. 5 A AC / 5 A DC
- Switching capacity : min. 300 mW | max. 100 VA / 50 W
- Quiescent current : umschaltbar
- Weight : ca. 250 g
- CE marking : siehe Konformitätserklärung
- Ex-protection/IECEx : siehe Prüfbescheinigung
TK-303
Level transmitter for Ex-Zone 0 (Cat.1)
T30... continuous magnetic immersible probes are used for quasi-acquisition of the filling level in containers with liquid media.
Technical Data
- connection : Dose
- Protection class : IP 65
- Float type : 03, 04, 09
- Sliding tube length : max. 6000 mm
- Operating temperature : max. 135 °C
- Operating pressure : max. 20 bar (Kugel) max. 15 bar (Zylinder)
- Resolution : 7,5 mm | 10 mm
- Accessories : R/I-Wandler TK-101
MaterialDensity
- Type 03 : 0,75 g/cm³
- Type 04 : 0,65 g/cm³
- Type 09 : 0,76 g/cm³
TK-301
Liquid Level Measuring Instruments Series
T30... continuous magnetic immersible probes are used for quasi-acquisition of the filling level in containers with liquid media.
Technical Data
- connection : Dose
- Protection class socket / plug : IP 65
- Protection class EN60529 cable : IP 55
- Float type : 05 (06)
- connection cable : 1000 mm Silikon 0,5 mm²
- Sliding tube length : max. 6000 mm
- Operating temperature : max. 130 °C
- Operating pressure : max. 20 bar
- Resolution : 7,5 mm | 10 mm | 15 mm | 20 mm| 1 % | 2 % | 5 %
- Accessories : R/I-Wandler TK-101
MaterialDensity
- Type 05 : 0,81 g/cm³
- Type 06 : 0,67 g/cm³
KST-20 Vento-RN
Climate control with aH-Controlled technology and Rn-Protected seal
The KST-20 Vento/RN is a climate control unit with aH-Controlled technology and Rn-Protected seal for ventilation and dehumidification of all types of private, commercial and industrial rooms. With the three operating modes for ventilation, dehumidification and radon measurement, the KST-20 Vento climate control unit can be used flexibly in almost all living, working and industrial areas.
Properties
- Power supply : 230 V AC
- Protection class : IP 65
- Dimensions (LxBxH) : 160 x 90 x 50 mm
- Housing : hochwertigem ASA+PC (UL 94 V-0) für harte Beanspruchung, flammwidrig und selbstverlöschend
- Signal output : I²C
Measuring range
- measuring range (Humidity) : 0…100 % rF
- Measuring accuracy (humidity) : ±2 %
- measuring range (Temperature) : -40…+80 °C
- Measuring accuracy (temperature) : ±0,2 °C
- measuring range (radon) : 0...1200 Bq/m³
- Adjustable limits : 80...1000 Bq/m³
HD-100 | HD-102 | HD-104
Hydrostatic immersion probes (0.8...10mWS)
Continuous and precise level measurement in unpressurised, open basins and tanks as well as underground applications such as shafts, wells and boreholes.
Properties
- Protection class EN60529 : IP68
- Operating temperature : -10...70 °C (PVC: -10...60 °C)
- Storage temperature : -25...70 °C (PVC: -10...60 °C)
- Power supply : 15...30 V DC
- power : max. 25 mA
- Output : 2-Leiter-Technik
- Measuring range : 0,8...10 mWs (Standard)
- Overpressure : abhängig vom Messbereich
- Deviation from characteristic curve : Nichtlinearität,
- Insulation resistance : > 100 kΩ
- Short-circuit resistance : permanent
- Reverse polarity protection : keine Schädigung o. Funktion bei vertauschten Anschlüssen
Materials
- Housing : Edelstahl 1.4571, PVC, PVDF
- Measuring cell : Edelstahl 1.4404, Keramik Al2o3 96%, Keramik Al2o3 99,9%
- Seals : FKM (Viton ®), EPDM, FFKM (Kalrez ®)
- Cable : PVC, PUR, FEP (Ø8 mm; 2 x 0,25 mm2 mit Luftschlauch und PTFE-Filter
ER-214
Electrode Relays
Electrode relays for conductive level detection for all areas in which conductive, liquid media are to be detected, controlled or monitored
Properties
- Protection class EN60529 clamp : IP 20
- Protection class EN60529 front panel housing : IP 40
- Operating temperature : –20...+60 °C
- Storage temperature : –30...+80 °C
- AC nominal frequency : 48...62 Hz
- Power consumption : max. 1 W / VA
- Weight : ca. 150 g
Input
- Open circuit voltage : ≤ 10 V AC
- Short-circuit current : ≤ 5 mA
Output
- Contacts : 1 potentialfreie Wechselkontakte pro Kanal
- Switching voltage : min. 5 V | max. 250 V AC | max. 150 V DC
- Switching current : min. 5 mA | max. cosφ=1 3A | max. cosφ=0,7 1 A/AC | max. cosφ=1
- Switching capacity : min. 300 mW | max. 750 VA / 150 W (30 V DC / 5 A) / 18 W (150 V DC / 0,12 A)
- Working / Idle current : umschaltbar
- overvoltage category : EN 61010-1 Kategorie III
XR-6x0 | XR-6x1
Contact protection relay Measuring transducer
The contact protection relays are universal measuring transducers, which
input signals (resistance values) with "Namur" specification (DIN EN 60947).
Namur" specification (DIN EN 60947) into switching signals of floating
output contacts.
Protection class EN60529
- clamp : IP20
- Housing : IP40
Technical Data
- Operating temperature : -20...+60 °C
- Storage temperature : -30...+80 °C
- Output contacts : potentialfrei
- Switching voltage : min. 5 V, max. 250 V AC / 150 V DC
- Switching current : min. 5 mA, max. 5 A AC / 5 A DC
- Switching capacity : min. 300 mW, max.100 VA / max. 50 W
- CE marking : siehe Konformitätserklärung
- Ex-protection/IECEx : siehe Baumusterprüfbescheinigung
- Weight : ca. 170 g
- Quiescent current : umschaltbar
T-200.L
Leakage probes with general building authority approval
The leakage probes T-200.L are approved by the "DIBt" on the basis of the "WasBauPVO" for the detection of leaked liquids hazardous to water.
Connection
- Box : Polyesterdose (PO)
- Box : Polyethylen-Anschlusskopf (PE)
- Cable : Kabel (TPK)
- Plug : Stecker (ST)
Properties
- Protection class : IP 65
- Cable entry : PVDF-Verschraubung , PVC-Dichtung
- Material Float : PE
- Material leakage probe base : PE
- Cable : TPK (PVC Basis)
- Operating temperature : atmosphärisch
- Operating pressure : atmosphärisch
- media density : mit Schwimmer PE 52 ρ ≥ 1,05 g/cm³
- Switching hysteresis : typ. 2 mm
- Switching point tolerance : max. 2 mm
Resistance value
- Operational readiness : ca. 1 kΩ
- Leakage detection : ca. 12 kΩ
ZDT-Serie
Differential pressure transmitter for high or low pressure applications
Versatile and reliable differential pressure transmitter for measuring air, non-aggressive media as well as liquids and oils.
Properties
- Pressure type : Differenzdruck
- Housing : Kunststoff
- LCD display : optional
- Signal output : 0…10 V | 4…20 mA
Measurement parameters
- Total error : ± 2,5 % FS (typ. ± 0,5 %)
- Linearity error : ± 1 % FS
Operating conditions
- Operating temperature : 0...+50 °C
- Storage temperature : -20°C...+120°C
KG-2XX
Capacitiv Limit Switch
Capacitive limit switches respond on approach of solid and liquid media.
Properties KG-201
- Operating voltage : 20...250 V AC
- Switching version(*standard) : *Schließer | Öffner
- connection : 2-Leiter
- nominal voltage : 110 VAC
- No-load current : typ. 2,5 mA
- Min. switching current : typ. 5 mA
- Max switching current : 330 mA
- Max. Voltage drop with "ON" : typ. 6 V
- Min. switching capacity : 0,55 V A
- Max. switching capacity : 36,3 V A
- Switching distance(mm) : 3...30
- Switching hysteresis : typ. 10%
- Repeatability atTa=const. : typ. 0,1 %
- Drift : < 10%
- Switching frequency : max. 25 Hz
- Switching indicator : LED rot, eing.
- Permanent short-circuit protection : nein
- Permissible ambient temperature : –25...+70 °C
Properties KG-200|KG-202
- Operating voltage : 20...250 V AC
- Switching version(*standard) : *Schließer | Öffner
- connection : 2-Leiter
- nominal voltage : 220 VAC
- No-load current : typ. 2,5 mA
- Min. switching current : typ. 5 mA
- Max switching current : 330 mA
- Max. Voltage drop with "ON" : typ. 6 V
- Min. switching capacity : 1,1 V A
- Max. switching capacity : 72,6 V A
- Switching distance(mm) : 3...20
- Switching hysteresis : typ. 10%
- Repeatability atTa=const. : typ. 0,5 %
- Drift : < 10%
- Switching frequency : max. 25 Hz
- Switching indicator : LED gelb, intern
- Permanent short-circuit protection : nein
- Permissible ambient temperature : –20...+60 °C
properties KG-211
- Operating voltage : 10...35 V DC
- Permissible ripple : 10 %
- Switching version(*standard) : *Schließer, Öffner
- connection : 3-Leiter
- nominal voltage : 24 V DC
- No-load current : typ. 15 mA
- Max switching current : 400 mA
- Max. Voltage drop with "ON" : 2,5 V
- Max. switching capacity : 14 W
- Switching distance(mm) : 3...30
- Switching hysteresis : < 10%
- Repeatability atTa=const. : < 0,1%
- Drift : < 10%
- Switching frequency : max. 50 Hz
- Switching indicator : LED rot, eing.
- Reverse polarity protection : ja
- Permanent short-circuit protection : ja
- Permissible ambient temperature : –25...+70°C
Properties KG-210|KG-212
- Operating voltage : 10...35 V DC
- Permissible ripple : 10 %
- Switching version(*standard) : *Schließer, Öffner
- connection : 3-Leiter
- nominal voltage : 24 V DC
- No-load current : typ. 15 mA
- Max switching current : 400 mA
- Max. Voltage drop with "ON" : 2,5 V
- Max. switching capacity : 14 W
- Switching distance(mm) : 3...25
- Switching hysteresis : < 10%
- Repeatability atTa=const. : < 0,5%
- Drift : < 10%
- Switching frequency : max. 50 Hz
- Switching indicator : LED gelb, intern
- Reverse polarity protection : ja
- Permanent short-circuit protection : ja
- Permissible ambient temperature : –20...+60°C
T204.F
Immersible Magnetic Probes Ex area zone 0 (Cat 1)
Properties
- connection : Polyester Dose | Aluminium Dose
- Protection class : IP 65 Dose
- number of floats : max. 4x
- Operating temperature : max. 135 °C
- F-Contact : 1 / 12 kΩ
- Number of additional contacts : max. 3x Wechsler | 5x Schließer | 3x Öffner
- Switching current : 1 A, 2 A (nur mit Schirmung)
- Switching voltage : 230 V AC
Float
- Stainless steel ball 52mm Ø : max. 20 bar | 0,75 g/cm³
- Stainless steel ball 61 mm Ø : max. 20 bar | 0,65 g/cm³
- Stainless steel cylinder 44 mm Ø : max. 15 bar | 0,76 g/cm³
- min. contact gap type 03 : 75 mm
- min. contact gap type 04 : 85 mm
- min. contact gap type 09 : 75 mm
Switching contacts and switching capacity
- Changeover contact : max. 3x | 60W/VA
- normally open : max. 5x | 100 W / VA
- Normally closed contact : max. 3x | 60 W/VA
T209
Immersible Magnetic Probe made of PVC, PE, PPH, PTFE or stainless steel (1.4571)
Magnetic immersion probes for use with highly aggressive liquid media for detecting level limits in containers
Properties
- connection : Polyesterdose | Aluminiumdose
- Protection class EN60529 : IP 65 Anschlussdose
- Connector plug : 3- und 6-fach
- connection thread : G 1/8" | G 3/8" | G 1/4" | G 1/2" | G 1" | G1 1/4" | G1 1/2" | G2" | G3"
- connection cable : LiYY max. 80 °C | PTFE-Litze, 0,24 mm² | Silikon max. 150 °C
- Sliding tube length : max. 1000 mm (Rohr Ø 8 mm) | 6000 mm
- Operating pressure : max. 20 bar
- Viscosity : < 100 cp
- Protection class EN60529 : IP 68 Führungsrohr
- Switching voltage : max. 250 V
- Switching hysteresis : ca. 2...5 mm
- Holding range : ca. 12 mm
- Contact function : monostabil | bistabil
Operating temperature
- ltdata. : max. +60...+150 °C
- ltdata. : min. –20... –10 °C
- ltdata. : höhere oder niedrigere Temperaturen auf Anfrage
Switching capacity
- Changeover contact : 60 W/VA
- normally open : 100 W/VA
- Normally closed contact : 60 W/VA
Switching current
- Changeover contact : max. 1 A
- NO/NC contact : max. 2 A
Contacts
- Changeover contact : 8
- normally open : 10
- Normally closed contact : 7
LU-1X0
Compact Ultrasonic Level Sensor
The LU-150 is a short-range integrated ultrasonic level transmitter, intrinsically safe as Ex-version LU-180. This general purpose, 2 wire, 4 to 20 mA loop powered transmitter is ideal for liquids, slurries, and bulk materials in open or closed vessels to 5 m (16.4 ft).
Properties
- Protection class EN60529 : IP 68
- Power supply : 12...30 V DC / 0.1A Spitze
- Power consumption : Max. 0,75 W (25 mA bei 24 V DC)
- Output : 4...20 mA
- Max. Load : 600 Ω bei 24 V DC
- Measuring span : Proportional oder umgekehrt proportional
- Measurable materials : Flüssigkeiten, Schlämme, Schuttgüter
- operating temperature : –20...+60 °C
- Opening angle : 12°
- working pressure : Atmosphärisch
- Display : 3-stelliges LCD
- Process connection : Gewinde G 2" (BSPP) EN 10226 PVDF
- Weight : 1,3 Kg
- Cable entry : Kabelverschraubung M 20 x 1.5
- Material housing electronics : Polybutylenterephthalat PBT
- Material sensor / thread : PVDF-Copolymer
Input
- Measuring range : 0,25...5,0 m
- frequency : 54 kHz
Measuring Accuracy
- Measurement deviation : ± 0,25 % vom Messbereich (in Luft)
- Resolution : 3 mm
- Temperature compensation : im Sensor integriert
- Echo processing : „Sonic Intelligence“ von Siemens
ViscoScope® VA-300
Maintenance-free inline process viscometer for real-time viscosity measurement
The ViscoScope® sensors are made of high-quality, first-class stainless steel and impress with their intelligent, robust design.
Properties
- Protection class : IP65
- Material : 1.4571 / 1.4404 (316Ti / 316L)
- Process temperature : -40°C … +450°C
- Process pressure : Vakuum ... 450 bar
- Process connections : DIN Flansch | ANSI Flansch | NPT | Varivent® | Tri-Clamp
- Cable length sensor - transmitter : max. 1.000m
- max. flow velocity : 10 m / sec
- Ex approval : (optional) II 1/2G Ex ia IIC T6...T3 Ga/Gb
- Material (optional) : Hastelloy C22, Duplex 2205, Teflon
Sensor types
- big cylinder : VA-300L
- small cylinder : VA-300M
- Sphere : VA-300H
- small sphere : VA-300X
Measuring range
- VA-300L : 0,1 - 2.500 mPa·s x g/cm³
- VA-300M : 1 - 25.000 mPa·s x g/cm³
- VA-300H : 100 - 250.000 mPa·s x g/cm³
- VA-300X : 100 - 2.500.000 mPa·s x g/cm³
Probe dimensions
- VA-300L : Ø 32 x 190 mm
- VA-300M : Ø 32 x 165 mm
- VA-300H : Ø 32 x 130 mm
- VA-300X : Ø 19 x 115 mm
TK-313
Evaluation unit with 2 change over limit contacts
The TK-313 limit comparator can be used in conjunction with our
TK-30... continuous level sensors with 0(4)...20 mA or 0...10 V output
signal for level control / measurement.
Properties
- Protection class EN60529 clamp : IP 20
- Protection class EN60529 front panel housing : IP 40
- Operating temperature : –20...+60 °C
- nominal voltage : 24... 230 V AC/DC
- Power consumption : 2 VA
- Dimensions housing type B : 22,5 x 114,5 x 99
- Dimensions housing type C : 22,5 x 114,5 x 114
Input
- power : 0/4...20 mA
- Voltage : 0...10 V
- Resistance in three-wire circuit RG : 0–4...10 kΩ
Output
- Output contacts : 2 Wechselkontakte
- Switching voltage : max. 250 V AC
- Switching current : max. 3 A
- Switching capacity : max. 500 VA
- Temperature influence tolerance : max. ± 0,6 % der Signalspanne
- Mounting : Tragschiene nach EN 50022
- Current output : 4...20 mA bezogen auf die Masse des Eingangs
- Display (%) : 2-stellig, 7-Segment
- Weight : 175 g
- ltdata. :
ES-21
Electronic safety switching device with 1 safety function
TÜV-certified, type-tested electronic safety switching device (SIL2)
Properties
- Operating voltage : 16...32 V DC (max. 5,9 W)
- Dimensions : 150 x 60 x 42 mm (L x B x H)
- Housing : Aluminium (eloxiert)
- Protection class : IP65
Approvals
- DGRL 2014/68/EU Kat:IV : Baumustergeprüft gemäß Druckgeräterichtlinie
- DIN EN12263:1998 : Kälteanlagen und Wärmepumpen Sicherheitsschalteinrichtungen zur Druckbegrenzung -Anforderungen und Prüfungen; Kategorie IV
- DIN EN378:2020 : Kälteanlagen und Wärmepumpen - Sicherheitstechnische und umweltrelevante Anforderungen
- DIN EN61508:2011 : SIL2
Measuring ranges
- Measuring range relative pressure (nominal pressure) : -1…500 bar
- Measuring range differential pressure (nominal pressure) : 0…1 mbar - 0…1.000 mbar
- Setting accuracy (from nominal pressure) : 0,1 %
Operating conditions
- Pressure type : Relativdruck, Differenzdruck
- Temperature of the fluid : -40…+125 °C
- Ambient temperature : -20…+65 °C
- Parts in contact with media : Edelstahl
process connection
- Version relative pressure : G ¼“ Innengewinde
- Version differential pressure : G ⅛“ Innengewinde
- Adapter for process connection : 6mm; 8mm oder 10mm
electrical connection
- Analogue current output : 1x 4…20 mA
- Digital inputs/outputs : 2x Alarm oder 1x Alarm & 1x Fernentriegelung
Load capacity of the switching contacts DC (24V)
- DC1 : 16 A
- DC13 : 1,5A
Load capacity of the switching contacts AC (230V)
- AC1 : 16 A
- AC3 : 10 A
- AC15 : 7 A
T-200.L
Leakage probes with general building authority approval
The leakage probes T-200.L are approved by the "DIBt" on the basis of the "WasBauPVO" for the detection of leaked liquids hazardous to water.
MTA
Mechanical tank level indicator
The tank level indicator is a mechanically actuated indication operating "on the spot”. It permits a high degree of safety and flexibility thanks to separate points of measurement and indication.
Properties
- Tank connection : Flansch ab DN 80 (Sonderanschlüsse auf Wunsch)
- Material : siehe Maßbild
- Material Tube : PVC, transparent | Ø 50 x 1,8 | Ø 63 x 3,0
- Operating temperature : –20...+60 °C
- Operating pressure : atmosphärisch
Material Float
- PPH : Ø 70 mm 460 g
- PVC : Ø 70 mm 455 g
- PPH : Ø 40 mm 370g
- PE : Ø 70 mm ca. 450 g
Material Rope
- PPH : (rot, Ø 2 mm) ~ 2 g/m
- Polyester : (bunt, Ø 2 mm) ~ 4 g/m
- PTFE : (weiss, Ø 3 mm) ~ 10 g/m
T205-0
Immersible Magnetic Probe made of PVC, PE, PPH, PTFE or stainless steel (1.4571)
Magnetic immersion probes for use with highly aggressive liquid media for detecting level limits in containers
Properties
- Protection class : IP 68 Kabel
- Float type : max. 4x Zylinder Edelstahl 27 mm Ø
- connection cable : 1000 mm PUR Blau
- Sliding tube length : max. 6000 mm
- Operating temperature : max. 120 °C
- Operating pressure : max. 10 bar (Schwimmer)
- media density : 0,78 g/cm³
- Number of contacts : max. 2 Schließer / 2 Öffner
- Switching current : 1A, 2A
- Switching capacity : 50 W/VA
- min. contact distance with several floats : 50 mm
ER-107
Electrode Relays with general approval for constructions Z-65.13-405, Z-65.40-191
Electrode relays for conductive level detection with approved design as part of an overfill cut-out device (Z-65.13-405) / leakage protection (Z-65.40-191)
Properties
- details : folgen
DSM2420
Sensor for simultaneous measuring flow velocity and filling level
The DSM2420 sensor is a combined sensor for simultaneous measuring flow velocity and level in open or accessible closed channels of all types and shapes.
Properties
- Dimensions : 180 x 48 x 36,5 mm ( L x B x H )
- Weight : ca. 1,5 kg
- Protection class : IP68
- Cable length (standard) : 15 m
- Bending radius : > 10 x D (Kabeldurchmesser 6,25mm) = > 62,5mm
- Temperature range : 0°C ... 50°C
- Mounting shoe material : V2A 1,5mm
Certificates
- EX / ATEX : IBExU 04 ATEX 1256
Measuring principle
- Flow velocity: Ultrasonic Doppler :
- Filling level: Differential pressure :
Flow velocity
- Measuring range : 0,01 - 4 m / s
- Measuring accuracy : +/- 5 % vom Momentanwert im Kanal
- Temperature drift : 0,1% / °C ( Meßspanne )
- Temperature drift : 0,05% / °C ( Nullpunkt )
- Output signal : 4 - 20 mA
Filling level
- Measuring ranges : 0 –1 m ; 0 – 2 m ; 0 – 4 m
- Measuring accuracy : < 0,2% v.E. Summe aus Nichtlinearität, Hysterese und Wiederholbarkeit
- Temperature drift : 0,005% / °C v.E. Meßspanne
- Temperature drift : 0,005% / °C v.E. Nullpunkt
- Material : Al2O3 (96%) aktive Fläche
- Output signal : 4 – 20 mA
- Zero point : norm 4 mA ( +/- 3 % )
CS-11
CO2 Sensor with digital Interface
Digital CO2 sensor CS-11 for measuring carbon dioxide concentration in mobile applications.
Properties CS-11
- Measured variable: : CO2
- Measuring range: : 0…5.000 ppm
- Measuring principle: : optisch, NDIR
- Housing : Kunststoff
- measuring grid : 2 sec.
- Accuracy : ± 50 ppm
- Protocol : I²C-Bus
- Operating conditions Temperature : -0°C … 50°C
- Operating conditions Humidity : 0…85 % rH
- Storage conditions Temperature : -30°C … 70 °C
- Storage conditions Humidity : 0…85 % rH
Properties MV-CAN
- Housing : Plastik
- Mounting : Hutschienenmodul für Einbau in Schaltschrank
- Operating voltage : 10…48 V
- measuring grid : 2 sec.
- CAN protocol : CANopen 2.0 A nach CiA DS 404
- Physical Layer : nach ISO 11898
- Option : Bereitstellung des EDS-Files
- Operating temperature : -40°C … +80°C
- Storage temperature : -40°C … +120 °C
Our application engineers advise you personally, comprehensively and professionally!
Simply contact us by phone or e-mail!