Service: repair & maintenance

How to have your device serviced & repaired by us

If a measuring device needs to be serviced, a calibration is due or there is a malfunction, then time is often the most important factor in getting a machine and system up and running again quickly. In the event of a defect, many of our devices can be quickly repaired and restored to working order. - The device is ready for use again in a short time.

Problem description

Contact us by e-mail or telephone to make your service case known to us.

Pack the unit & send it to us

Thoroughly remove all dirt from the unit and pack it securely for transport.

Inspection & Error Analysis

According to the error description, we check the device in our service centre for errors & defects.

quotation about estimated cost

We transparently inform you of the faults found and the estimated costs for the repair.

Repair and replacement

We perform the necessary & coordinated repairs and recondition the unit.

Return Delivery

You will get your functioning device back directly to where you need it as quickly as possible.


Declaration of no objection

As soon as you have notified us of your service case, we will inform you of the company location where we will carry out the repair. Please download the corresponding form for the decontamination certificate. Complete the Declaration of Clearance in full and attach it to the outside of the shipping packaging. Alternatively, you can send us the certificate in advance by e-mail.


Our application engineers advise you personally, comprehensively and professionally!

Simply contact us by phone or e-mail!

Call us right away!

+49-6251-8462-0

contact form

Logo of Fluid.iO Sensor + Control

Fluid.iO
Sensor + Control
GmbH & Co. KG

An der Hartbrücke 6
64625 Bensheim